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Managing the workforce (View Comments)
Priya C Nair
Posted On Thursday, March 12, 2009 at 02:23:53 PM
At a time when most organisations are concerned about various means to curb operational costs, workforce management tools comes as a shot in the arm
Employee management
“Work force management means managing an employee effectively by putting him/her at the right work in right place, at right time and getting the right output,” says James Thomas, country manager, Kronos India. An employee is the most important asset of an organisation and managing the asset effectively reduces the operational costs of a firm automatically. Cost, compliance, productivity are the key things in workforce management and managing these things is crucial for the growth of any organisation.
“But many organisations in India have not adopted automation and still go by the manual systems which leads to lot of translation and intentional errors in pay rules, attendance, leaves etc which ends up in unwanted expenses for the firm,” opines Thomas.
Increasing productivity and saving costs
Workforce management tools help firms to control labour costs, minimise compliance risk, and improve workforce productivity. “Tools used for recruitment process, applicant tracking systems, assessments, career tracking and surveys etc help an organisation to identify and develop best people for the jobs. This goes a long way in increasing productivity and saving costs,” says Nate Cartnell, head - HR, Kanexa.
Tools for time and attendance management, leave and absence management etc helps an organisation to identify things like unaccounted absence and half day leaves and to manage such leakages effectively. Thomas explains how Mitsubishi Motors North America, Inc improved the productivity of its workforce by using Workforce Central Suite a workforce management tool developed by Kronos. The solution had the ability to deliver real-time labour data to its operating departments while maintaining the level of detail necessary for correct pay transactions. By comparing actual labour information with real-time data from the budgeting system, managers of MMNA were able to identify excess headcount in various areas throughout the plant and made sure that they have the right number of associates. This improved the plant’s hours per vehicle output and MMNA did a $1.3 million savings.
The right time
Even though there are ample examples of how an effective deployment of various workforce management tools has benefited several organisations, it is said that Indian firms are yet to accept these tools in a big way. According to industry experts the current economic situation is the most appropriate time for organisations to invest in proper tools for managing their workforce as it helps not only in better management of the workforce but also to save on unwanted expenses too.
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