As the saying goes - Communication is vital to one's personal and professional growth. With more and more insecurity creeping into the minds of employees, it has become extremely imperative to have an open communication between the employer and the employee. Employees certainly want to know what's going on within the organisation, especially during the present economic condition, and the decisions taken by the management. Do you agree?

News about stressful working conditions and difficult bosses are lot more frequent. Add to this, the insecurity of a potential job loss is not comforting. Many organisations have , on paper, sound communication plans and adequate HR practices for "sensitive" dealings with employees. On ground , the realities are far different . Some managers are arrogant and create situations that are damaging to employees confidence. Few managers stand up and have the conviction of dealing with purpose and positive outcome.

What differentaiates these managers?

As severence is inevitable , they follow a collaborative approach with the employee , based on sincere approach. They have credible practices and earn the respect of the people. Above all, they are rarely critical and do not seek excuses to find fault. The communication is positive and imbibe confidence despite the bad news. In order to influence people and motivate , it is essential to inspire trust. This can only be done by a congruent verbal and non-verbal behaviour